This hotel is a real gem! The rooms are spacious, with big balconies and stunning views over the city and lake. The huge windows give natural light and create a cozy atmosphere. The staff is friendly, attentive, and always willing to help. Plus, location couldn't be better, with lots of eateries around and great value for money.

Nothing to complain about.

Had an amazing xmas vacation! The room had a fantastic balcony with stunning views. The staff was friendly and went out of their way to ensure I had a wonderful stay. The location was perfect since I could easily reach the lake and explore the town. Bonus points for the great restaurant food and the free upgrade to a better room!

The bedding could have been cleaner, and the towel drying was a bit of a hassle due to the bathroom's inadequate ventilation. However, the staff was very attentive and rectified the situation promptly.

I had a fantastic stay at this hotel in Sapa. the location was perfect, right beside the Sapa lake with plenty of eateries nearby. Secondly, the staff were incredibly friendly and attentive, going above and beyond to make sure I had a comfortable stay. Finally, the rooms were spacious and had stunning views over Sapa, with a big balcony to enjoy the scenery. I especially loved the large windows that allowed lots of natural light to brighten up the room. The breakfast spread was also delicious and satisfying.

Everything was perfect, nothing to complain about.

Great location, lovely interior, and friendly staff. The hotel is conveniently located near the town center, making it easy to access all the major transportation stations. The rooms are clean, and the interior has a lovely design that gives a homely vibe. Also, the staff is friendly and helpful. They accommodated an early check-in, and the restaurant staff prepared delicious vegan meals for me.

Nothing to complain about at all. The hotel was perfect in every aspect, from the location to the facilities and staff's service.

This hotel surprised me with its great value for money. The location was ideal, just next to the Sapa lake with plenty of eateries around. The staff provided excellent service and attention to detail. I loved my room with the big balcony and amazing views over the town. From the reviews: "huge shared balcony with views over Sapa", "location was just off the main road so we had access to restaurants and transport" and "rooms were spotless and everything felt luxurious for the price point.

Everything was ok. From the reviews: "3 star hotel, which is decent but they will need to up the game if they want to remain competitive.

Nestled in a serene location away from bustling city crowds, this hotel offers breathtaking views of surrounding mountainous areas. Rooms are well, furnished with comfortable bedding, well, maintained bathrooms, and huge shared balconies overlooking the town. Staff are helpful and welcoming, providing professional, high, quality services at a reasonable price. the hotel is equipped with air conditioning and provides an ideal space for a peaceful retreat.

One issue that some guests can encounter is that some staff may be less professional in their approach, which can be discouraging who expect a high standard.

Unique architecture, spotless rooms, luxurious feel, terrace views, helpful and friendly staff.

It was all superb.

Great hotel! the views from the rooms are amazing, you can see the mountains right from your window. the food is delicious, with many options to choose from. the staff is very friendly and always willing to help. the location is great, with easy access to key areas and attractions.

The air conditioning and hot water take a bit of time to warm up, but it's not a big issue. a great stay for a business trip!